Appointments

Stones, on camera, in daylight.

An old cut cannot be understood from a photograph. It has to be turned under light, and the difference between two stones of the same weight and grade only shows when they move. So we do that with you, live — Lucinda puts the stones she has selected for you under daylight and talks through what each one is doing. Most weeks of the year, from wherever you are.

Loose diamonds under daylight

Selected against one brief

What happens

Forty-five minutes, and something decided.

Before

1

Before

You tell us the shape, the rough size and what you are willing to spend. We source against that and hold a small number of stones for the call, rather than showing you whatever is nearest to hand.

During

2

During

The stones are shown loose, in daylight, on camera. You will hear why one has better spread than another, and where the weight has gone in the ones that disappoint. We say when a stone is not worth its price.

After

3

After

You are sent images and film of anything you liked, along with the reports. Nothing is held past the call unless you ask, and asking costs nothing.

What makes it useful.

Three things, and none of them require you to have decided anything: a shape you are drawn to, an approximate size, and a figure you do not want to go past. Any of them can be "not sure" — but the more of it we have beforehand, the more of the forty-five minutes is spent looking at stones rather than establishing what to look for.

Ring size is not needed at this stage and neither is a design. Settings come after the stone here, not before it.

If someone else is involved in the decision, bring them. It is a call — there is no reason for it to be one person.

The other way

This is not the lesser version of a viewing.

They are different occasions and most people who commission a ring only ever do one of them. Neither is a substitute for the other, and an appointment is not what you settle for when you cannot reach a city.

An appointmentStones. One decision, forty-five minutes, by video, most weeks of the year.
A private viewingSettings. The range on a table, profiles seen from the side, rings tried against each other. In person, a few days a year, in one city.
Which firstEither. Some people choose a stone and never see a setting in person. Others see the range, then take a call weeks later when they are ready to look at diamonds.

Or write

Tell us what to look for.

If nothing in the calendar suits, or you would rather not book before speaking to anyone, this reaches us directly and we will find a time.

We work between London and Australia, so there is usually an hour that suits both. We reply within one business day.