Repair Portal

Lifetime Repair Service

Keep Your Jewelry Timeless with MARLII LAB's Lifetime Repair Service. Enjoy peace of mind with our three-year warranty on manufacturing faults, and receive free repairs during this period, just ensure to keep your receipt to show a valid proof of purchase. For any wear and tear outside of warranty, we offer affordable repairs for the lifetime of your piece. Schedule your repair request online and one of our expert jewelers will assess and restore your jewelry to its original glory. Postage is at the customer's expense, but we're dedicated to ensuring your jewelry is cherished forever. To learn more about warranty terms and conditions click here.

You can arrange a repair service by lodging a request via the button below. After we receive your request, one of our team members will contact you regarding the next steps.

Lodge Repair Request

Replating

If you've found your 14ct white gold pieces have lost their shine or colour, we're able to replate them for you.

Resizing

If you've ordered the wrong size, or your ring is no longer fitting you perfectly, we can help you resize no problem!

Repairing

We understand that creating pieces to be worn or used everyday can sometimes mean they get damaged amongst busy life. Don't worry though, we're happy to repair your most treasured Marlii jewels.

Clean and Polish

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BESPOKE ENQUIRY

At MARLII LAB, we meticulously select diamonds to match each client's unique needs, guaranteeing the finest stone available at any given moment.

Our diamond specialist, driven by a fervent commitment to ethical sourcing, only chooses IGI certified stones that surpass our rigorous standards in terms of colour, clarity, and cut.

To initiate the process, please complete the form below, specifying your preferred carat size and budget. Our dedicated customer service team will respond to your request within 24 business hours.

Please be aware that, due to their unique nature, we cannot accommodate exchanges or returns for bespoke items.